FAQ

Questions About Academy.

Everything about courses, workshops, certification, billing, and corporate training.

Courses

Do I need a technical background?

How long do I have access?

Are the courses self-paced?

Is there a certificate?

What if I don't finish?

Can I get a refund?

Are courses updated?

What devices can I use?

Workshops

What platform are workshops on?

What if I can't attend the live session?

Are workshops included with course enrollment?

Can I ask questions during workshops?

What's the refund policy on workshops?

SCARL Certification

What is SCARL?

Is the assessment an exam?

How much time does it take?

Can I take SCARL at my own pace?

Is there a corporate SCARL rate?

What's the refund policy?

Billing

What payment methods do you accept?

Can I get a corporate invoice?

Are there discounts for multiple courses?

Do prices include tax?

Can I upgrade from an individual course to a bundle?

Corporate Training

How is corporate training different from buying team seats?

Can you train in Bangla or other languages?

Is in-person training available?

How quickly can you start?

Still have questions?

If your question isn't covered above, send us a message. We typically respond within one business day.