Agent Monitoring

Your AI Agents, Always Performing.

AI agents are not set-and-forget. Accuracy drifts. Integrations change. Costs creep. We monitor your agents continuously — health, accuracy, latency, and cost — and intervene before your users notice.

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The problem

AI agents aren't set-and-forget.

You shipped an agent that works. That does not mean it will keep working. The conditions that made it work change constantly.

An agent running at 70% accuracy is worse than no agent — your customers think it is supposed to work.

Accuracy drifts as data changes

Agent behavior depends on the patterns in your data and user requests. As both evolve, accuracy degrades without anyone deliberately breaking anything.

Edge cases appear over time

Real users find inputs no one anticipated. Edge cases that never appeared during testing show up at scale — and unmonitored agents handle them silently and incorrectly.

Third-party integrations change

APIs update, webhooks change, external data formats shift. Agents that call external services break in subtle ways when upstream providers make changes.

Token limits and context windows evolve

Model providers update limits, pricing, and behavior. An agent built against last quarter's API may be silently truncating context or exceeding budget.

Cost per task can balloon

Without cost monitoring, a single prompt change can increase token usage 5x. Unmonitored agents can generate unexpected spend without any visible failure.

What we track

Six metrics. Every agent.

A comprehensive monitoring profile for each agent — not just uptime.

Agent health

Is the agent running, responding, and completing tasks? Uptime checks specific to agent endpoints, queue depth monitoring, and task completion rate over time.

Accuracy rate

Correct outputs versus incorrect, trended over time. We establish a baseline accuracy score and alert when performance drops below threshold.

Drift detection

Declining accuracy over days or weeks, not just single-point failures. We catch slow degradation before it becomes a customer problem.

Task completion rate

Percentage of tasks successfully completed end-to-end versus abandoned, errored, or timed out. A falling completion rate is often the first sign of a problem.

Latency tracking

Time per task versus historical average, with anomaly detection. Sudden latency spikes indicate upstream API issues or runaway context growth.

Human escalation rate

How often the agent routes to a human. Too high means something changed in the input distribution. We investigate when it rises above baseline.

Detection and response

Accuracy drops. We respond.

The full response flow when agent performance degrades — from alert to verified recovery.

Accuracy drops below 95%

< 5 min

Automated alert to assigned engineer

Engineer investigates

< 2 hours

Review recent inputs, outputs, and any upstream changes

Root cause identified

2–4 hours

Determine if prompt adjustment, retraining trigger, or integration fix is needed

Fix deployed and verified

< 24 hours

Accuracy confirmed back above threshold on a validation set

Built with SocioFi?

Monitoring setup is seamless.

If your agents were built and deployed through SocioFi, monitoring integration requires no additional access handover — we already have full visibility into the deployment architecture and instrumentation hooks.

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External agents

For agents built outside SocioFi, we set up monitoring instrumentation during onboarding. Standard integrations typically take 48 hours. Custom agent architectures are assessed on a case-by-case basis.

Compatible with LangChain, AutoGen, custom API-based agents, and most major agent frameworks.

Pricing

Agent monitoring by plan.

Essential

Not included by default

Health monitoring

Uptime checks

Alert on complete failure

$199/month per agent

Growth

Included

Basic health monitoring included

Health monitoring

Task completion tracking

Latency anomaly detection

Weekly summary report

Full monitoring: $149/mo add-on

Scale

Included

Full monitoring included

All six metrics tracked

Drift detection

Accuracy rate trending

Escalation rate analysis

Dedicated agent engineer

Additional agents: $99/mo each

Not running agents yet? See what SocioFi can build and deploy for your business.

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Keep your agents performing.

Accuracy tracking, drift detection, and immediate response when something changes.

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Agent monitoring active within 48 hours of onboarding.