Pick the Coverage That Fits. Upgrade Anytime.
Real numbers. No hidden fees. No long-term contracts. Three plans built for different stages — same quality of care at every tier.
“We priced these plans so a solo founder can afford real protection from day one. If the price ever feels like it doesn't fit your stage, talk to us — we'd rather find a way than lose you to a gap in the market.”
— Arifur Rahman, CEO, SocioFi TechnologyThe right plan for your stage.
Not sure which to pick? Use the recommender below or talk to us first.
Essential
For small apps, MVPs, and early-stage products.
Best for: under 1,000 customers
Billed monthly. Cancel any time.
- Uptime + error monitoring (30s, 5 global locations)
- Up to 5 bug fixes per month
- Monthly security scan + patch
- Daily backups
- Monthly written report
- <8 hr bug response (business hours)
Not included
- Feature additions
- 24/7 response
- Agent monitoring
- Dedicated Slack
Growth
For growing products and business-critical tools.
Best for: 1,000 – 50,000 customers
Most clients stay on Growth for 12+ months.
- Everything in Essential
- Advanced monitoring (performance + security + database)
- Unlimited bug fixes
- Weekly security scan + immediate critical patches
- 4 feature hours per month
- Monthly performance optimization
- Dedicated Slack channel
- Monthly video call with your engineer
- Basic agent monitoring
Scale
For mission-critical, revenue-generating systems.
Best for: 50,000+ customers or 24/7 needs
Includes a dedicated maintenance engineer.
- Everything in Growth
- Complete monitoring + custom alerts + anomaly detection
- 24/7 response — including weekends and holidays
- 10 feature hours per month
- Continuous optimization + load testing
- Hourly backups + disaster recovery plan
- Full agent monitoring (drift + retraining alerts)
- Weekly check-in + quarterly business review
- Dedicated maintenance engineer
Answer 4 questions. We'll recommend a plan.
Takes less than 60 seconds. No email required.
QUESTION 1 OF 4
How many active customers does your product have?
Need more? Layer it on.
Add-ons can be applied to any active plan. Cancel add-ons independently of your plan.
$120
per hour
Extra Feature Hours
Need more than your plan includes this month? Buy hours as needed. Same engineers, same codebase context. No retainer required.
$299
per month
24/7 Escalation Coverage
Upgrade Essential or Growth to 24/7 critical incident response. Ideal for products that go global before you need to upgrade your plan.
$199
per agent / month
Agent Monitoring Pack
For products with custom AI agents not built by SocioFi. Drift monitoring, output validation, cost tracking, and performance baselines.
$499
per quarter
Security Audit
Deep-dive security review beyond automated scans. Manual pen testing of authentication, authorization, and data flows. Written report included.
$299
per test
Performance & Load Test
Simulate real traffic load against your production or staging environment. Identify bottlenecks before they affect real customers.
$399
one-time
Database Optimization
Query profiling, index analysis, schema review, and optimization recommendations. Includes before/after performance benchmarks.
Everything, side by side.
| Feature | Essential | Growth | Scale |
|---|---|---|---|
| Monitoring | |||
| Uptime checks (30s, 5 global locations) | |||
| Error rate & exception tracking | |||
| Performance & response time monitoring | |||
| Database query performance monitoring | |||
| Security event detection | |||
| Custom alert thresholds | |||
| Anomaly detection (auto) | |||
| Security | |||
| Monthly security scan | |||
| Monthly dependency audit & patches | |||
| Weekly security scan | |||
| Immediate critical CVE patches | |||
| Quarterly full security audit | |||
| Bug Fixes | |||
| Bug fixes per month | Up to 5 | Unlimited | Unlimited |
| Bug response SLA | <8 hrs (business hrs) | <4 hrs (business hrs) | <1 hr (24/7) |
| Features & Performance | |||
| Feature hours per month | None | 4 hours | 10 hours |
| Monthly performance optimization | |||
| Load testing | |||
| Continuous optimization | |||
| Communication | |||
| Monthly written report | |||
| Dedicated Slack channel | |||
| Monthly video call | |||
| Weekly check-in | |||
| Quarterly business review | |||
| AI Agents | |||
| Basic agent monitoring | |||
| Drift detection & retraining alerts | |||
| Full agent oversight | |||
| SLA & Backup | |||
| Uptime SLA | 99.5% | 99.9% | 99.95% |
| Response time guarantee in writing | |||
| Daily backups | |||
| Hourly backups | |||
| Disaster recovery plan | |||
| Dedicated maintenance engineer | |||
Compare your options honestly.
What does it actually cost to keep software maintained? Here's how the options stack up.
| Do Nothing | Freelancer | Full-time Hire | SocioFi Services | |
|---|---|---|---|---|
| Monthly cost | $0 | $1,000 – $3,000 | $5,000 – $10,000 | $499 – $1,999 |
| Response time | When you notice | When available | Depends on them | <1 – 8 hrs (written SLA) |
| Security monitoring | None | Inconsistent | Their expertise | Automated + human review |
| Uptime monitoring | None | Maybe | If they set it up | 24/7, 5 global locations |
| Scales with product | No | Limited | Hire more people | Yes — upgrade as you grow |
| Documentation | None | Unlikely | If they prioritize it | Created and maintained |
| Commitment required | N/A | Project-by-project | Employment contract | Month-to-month, cancel any time |
Questions we get asked a lot.
Your software is running right now.
Is anyone watching?
Pick a plan and have monitoring active within 5 business days. Or start with a codebase audit if you want to know what you're working with first.
Month-to-month. No contracts. First month refundable if we can't deliver.