Real numbers. No hidden fees. No long-term contracts. Three plans built for different stages — same quality of care at every tier.
“We priced these plans so a solo founder can afford real protection from day one. If the price ever feels like it doesn't fit your stage, talk to us — we'd rather find a way than lose you to a gap in the market.”
— Arifur Rahman, CEO, SocioFi TechnologyNot sure which to pick? Use the recommender below or talk to us first.
Essential
For small apps, MVPs, and early-stage products.
Best for: under 1,000 customers
Billed monthly. Cancel any time.
Not included
Growth
For growing products and business-critical tools.
Best for: 1,000 – 50,000 customers
Most clients stay on Growth for 12+ months.
Scale
For mission-critical, revenue-generating systems.
Best for: 50,000+ customers or 24/7 needs
Includes a dedicated maintenance engineer.
Takes less than 60 seconds. No email required.
QUESTION 1 OF 4
How many active customers does your product have?
Add-ons can be applied to any active plan. Cancel add-ons independently of your plan.
$120
per hour
Need more than your plan includes this month? Buy hours as needed. Same engineers, same codebase context. No retainer required.
$299
per month
Upgrade Essential or Growth to 24/7 critical incident response. Ideal for products that go global before you need to upgrade your plan.
$199
per agent / month
For products with custom AI agents not built by SocioFi. Drift monitoring, output validation, cost tracking, and performance baselines.
$499
per quarter
Deep-dive security review beyond automated scans. Manual pen testing of authentication, authorization, and data flows. Written report included.
$299
per test
Simulate real traffic load against your production or staging environment. Identify bottlenecks before they affect real customers.
$399
one-time
Query profiling, index analysis, schema review, and optimization recommendations. Includes before/after performance benchmarks.
| Feature | Essential | Growth | Scale |
|---|---|---|---|
| Monitoring | |||
| Uptime checks (30s, 5 global locations) | |||
| Error rate & exception tracking | |||
| Performance & response time monitoring | |||
| Database query performance monitoring | |||
| Security event detection | |||
| Custom alert thresholds | |||
| Anomaly detection (auto) | |||
| Security | |||
| Monthly security scan | |||
| Monthly dependency audit & patches | |||
| Weekly security scan | |||
| Immediate critical CVE patches | |||
| Quarterly full security audit | |||
| Bug Fixes | |||
| Bug fixes per month | Up to 5 | Unlimited | Unlimited |
| Bug response SLA | <8 hrs (business hrs) | <4 hrs (business hrs) | <1 hr (24/7) |
| Features & Performance | |||
| Feature hours per month | None | 4 hours | 10 hours |
| Monthly performance optimization | |||
| Load testing | |||
| Continuous optimization | |||
| Communication | |||
| Monthly written report | |||
| Dedicated Slack channel | |||
| Monthly video call | |||
| Weekly check-in | |||
| Quarterly business review | |||
| AI Agents | |||
| Basic agent monitoring | |||
| Drift detection & retraining alerts | |||
| Full agent oversight | |||
| SLA & Backup | |||
| Uptime SLA | 99.5% | 99.9% | 99.95% |
| Response time guarantee in writing | |||
| Daily backups | |||
| Hourly backups | |||
| Disaster recovery plan | |||
| Dedicated maintenance engineer | |||
What does it actually cost to keep software maintained? Here's how the options stack up.
| Do Nothing | Freelancer | Full-time Hire | SocioFi Services | |
|---|---|---|---|---|
| Monthly cost | $0 | $1,000 – $3,000 | $5,000 – $10,000 | $499 – $1,999 |
| Response time | When you notice | When available | Depends on them | <1 – 8 hrs (written SLA) |
| Security monitoring | None | Inconsistent | Their expertise | Automated + human review |
| Uptime monitoring | None | Maybe | If they set it up | 24/7, 5 global locations |
| Scales with product | No | Limited | Hire more people | Yes — upgrade as you grow |
| Documentation | None | Unlikely | If they prioritize it | Created and maintained |
| Commitment required | N/A | Project-by-project | Employment contract | Month-to-month, cancel any time |
Pick a plan and have monitoring active within 5 business days. Or start with a codebase audit if you want to know what you're working with first.
Month-to-month. No contracts. First month refundable if we can't deliver.