Security
Your Software, Protected Against
What's Coming.
New vulnerabilities are published every day. Dependency packages go outdated every week. Attackers don't take weekends off — and neither does our security practice.
Security Practice
Six practices. Applied continuously.
Security isn't a one-time audit. These six practices run in parallel, continuously, on every active Services client's software.
01
Vulnerability Scanning
Weekly automated scans across all package dependencies — frontend, backend, and infrastructure. We cross-reference findings against live CVE databases, verify severity with human eyes, and filter false positives before anything hits your inbox.
02
Patch Management
Patches deployed on a severity-driven schedule. Critical vulnerabilities patched within 24 hours. High-severity within 72 hours. Medium-severity in the next scheduled maintenance window. Every patch goes through staging first — no untested changes to production, even under pressure.
03
Access Control
Principle of least privilege applied to all service accounts and team access. SSH keys rotated every 90 days. Two-factor authentication required for all administrative access. Access logs reviewed regularly for anomalous patterns.
04
Backup & Recovery
Daily automated backups for Essential and Growth plans; hourly for Scale. Backup restoration is tested quarterly — we verify your data can actually be recovered, not just stored. Disaster recovery runbooks maintained and updated for your specific stack.
05
SSL/TLS Management
Daily certificate validity checks across all your domains. Alerts triggered at 30 days to expiry, with auto-renewal configured where the hosting provider supports it. TLS configuration hardened to target an A+ SSL Labs rating — weak ciphers and outdated protocol versions removed.
06
Compliance Readiness
Security documentation, access logs, and audit trails maintained to support SOC 2 Type II preparation. GDPR-appropriate data handling practices applied throughout. HIPAA-relevant controls available on Scale plan. We document our practices so your compliance conversations are easier.
Security isn't a feature you add — it's a practice you maintain. The difference between a secure product and a vulnerable one is usually 3–6 months of neglected patches. That's exactly the gap Services fills.
Kamrul Hasan
CTO, SocioFi Technology
Security by Plan
What you get at each tier.
Every plan includes active security practices. Higher tiers add frequency, speed, and depth.
| Feature | Essential | Growth | Scale |
|---|---|---|---|
| Vulnerability Scanning | Monthly automated scan | Weekly automated scan | Continuous + deep monthly scan |
| Critical Patch SLA | 72 hours | 24 hours | Immediate (same-day) |
| High Severity Patch SLA | Next maintenance window | 72 hours | 24 hours |
| Backup Frequency | Daily | Daily | Hourly |
| Backup Retention | 7 days | 30 days | 90 days |
| SSL Management | Daily checks + alerts | Daily checks + auto-renewal | Auto-renewal + A+ hardening |
| Access Log Review | Monthly | Weekly | Continuous monitoring |
| Compliance Documentation | Basic security summary | Monthly security report | Full audit trail + compliance readiness |
How secure are you right now?
Most vulnerabilities are fixable. The question is whether you know they're there.
We run an initial security audit within 48 hours of onboarding. You'll know exactly where your exposure is — and we'll have a plan to close it.