HOW IT WORKS

From First Contact to Full Protection in 5 Days.

It doesn't matter what your software is built on, who built it, or how long it's been running. If it's in production and people depend on it, we can protect it.

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YOUR STARTING POINT

Two ways in. Same destination.

Whether your software was built by us or by someone else, we can take it on. The path to full protection is slightly different depending on where you're starting.

PATH A

Built by SocioFi Studio

If your product was built or launched by SocioFi Studio, the handover to Services is seamless. We already know your codebase, your infrastructure, and your deployment process. Monitoring goes live the same day your project ships — no separate audit needed.

No audit neededSame-day monitoringAutomatic handoverZero onboarding friction

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PATH B

Built by someone else

Agency, freelancer, previous in-house team, or an AI-assisted build — doesn't matter. We start with a thorough 5-day audit and onboarding to understand your software from the ground up. Then monitoring goes live and we take on ongoing maintenance.

5-day onboardingCodebase audit $399Critical fixes includedDocumentation created

Start with an audit

THE ONBOARDING PROCESS

7 steps. 5 days. You're protected.

For software we didn't build. Every step is intentional — nothing is rushed, nothing is skipped.

Discovery CallDay 0

A free 30-minute call with a Services engineer. No sales script — just an honest conversation about your software, who maintains it now, and what's keeping you up at night.

Walk through your stackIdentify immediate risk areasDiscuss the right planAnswer every question you have

Codebase AuditDays 1–2$399 — credited to your plan

We request read access to your repository, hosting, and infrastructure. Our engineers review every layer of your software — not just the surface. Nothing is off-limits.

Architecture & code qualitySecurity vulnerabilities & exposed secretsDatabase schema & query performanceHosting configuration & costDependency freshness & known CVEsExisting documentation quality

The $399 audit fee is credited in full toward your first month on any plan.

Audit ReportDays 2–3

You receive a written report and a recorded video walkthrough. Honest findings — not a sales pitch. Every issue is categorised by severity: critical, moderate, or low. We recommend a plan, but you choose.

Severity-graded issue listVideo walkthrough of findingsPlan recommendation with clear reasoningNo pressure, no upsell

Monitoring SetupDays 3–4

We configure your monitoring stack while you review the audit. This runs in parallel with critical fixes so nothing is waiting on anything else.

Uptime checks (30s interval, 5 global locations)Error rate & exception trackingPerformance & response time monitoringDatabase query performanceSecurity event detectionCustom alert thresholds you approve

Critical FixesDays 3–4 (parallel)

Anything marked critical in the audit gets fixed immediately — without waiting for the plan to start. Exposed API keys, broken auth, SQL injection risks. All included in the audit fee.

All critical-severity issues resolvedChanges reviewed before deploymentNo production surprisesEvery fix documented

Critical fixes are included in the $399 audit fee. No extra charge.

DocumentationDays 4–5

If your software has no documentation — or outdated documentation — we create it. Goal: any qualified engineer should be able to understand your system from cold.

Architecture mapDependency list & current versionsEnvironment variables documentedDeployment process written out

Active Protection BeginsDay 5

Monitoring is live. Your Slack channel (or email thread) is open. Your plan starts, minus the credited audit fee. From here, we're watching and you know exactly who to contact.

Monitoring active across all configured checksFirst monthly report scheduledYour dedicated contact confirmedEmergency escalation path documented

ONGOING PROTECTION

What happens after day 5.

Protection isn't a one-time setup. Here's the rhythm that keeps your software stable and your customers unaffected.

Monthly

Security & Performance Review

Full dependency audit — every package, every version
Security scan for new vulnerabilities
Performance review vs previous month
Written report with findings and actions taken

Weekly

Maintenance Cycle

Growth & Scale plans

Security patch review & deployment
Monitoring alert review
Async update or brief call
Dedicated Slack review (Scale)

Daily

Automated Checks

Uptime from 5 global locations every 30 seconds
Error rate trending & anomaly detection
Database performance monitoring
Alert response within your plan SLA

As Needed

On-Demand Work

Bug fixes — within your plan's response SLA
Feature hours (Growth & Scale plans)
Incident response & postmortems
Critical security patches for new CVEs

READY TO START

Your software deserves a watchful eye.

Pick the right plan for your stage, or start with a codebase audit if you're not sure. Either way, you'll know exactly where you stand within 48 hours.

Get Protected Start with the audit

Month-to-month. No contracts. Cancel any time.